Avyukta
Intellicall provide complete call center delhi services like call center dialer
vendor’s delhi, dialer VoIP, hosted call center, predictive dialer, crm
solutions, call center voip minutes, turnkey and BPO call center solutions. Our
support and software team working on past 9years to in the telecommunication
industry. Our call center dialer software is the latest technology based.
A contact center is divided into two main segments inbound
call center, wherein the customer / people dials them, and outbound, wherein
the call center dials’ call to the customer. The call centers involved in
inbound process, usually provide technical and customer support services,
whereas the outbound call centers are generally involved into sales and
marketing processes. Yet, whether it is an outbound or inbound, the call
centers always depends upon their agents, as well as their dialing
infrastructure to ensure the smooth, uninterrupted business process, which
leads to profitability.
1.
VoIP
Minutes : VoIP Voice over IP is the
means by which voice can be transferred over an Internet portal rather then a
traditional telecom network and can facilitate cost savings for distributed
call centers and home-based remote representatives Contact Center Anywhere
provides a blended inbound and outbound solution through a single web based
browser interface. The call center manager has the ability to record 100% or
calls as well as monitor real-time customer interactions across a variety of
communication types, e.g. telephone, fax, voicemail, Predictive, Voice Over IP
(VoIP), e-mail and live chat.
VoIP Voice over IP is the means by which voice can be
transferred over an Internet portal rather then a traditional telecom network
and can facilitate cost savings for distributed call centers and home-based
remote representatives Contact Center Anywhere provides a blended inbound and
outbound solution through a single web based browser interface. The call center
manager has the ability to record 100% or calls as well as monitor real-time
customer interactions across a variety of communication types, e.g. telephone,
fax, voicemail, Predictive, Voice Over IP (VoIP), e-mail and live chat.
Ping us for more details:
Kartikey Sharma,
Avyukta Intellicall
+91-954-99-999-16 ; +1-404-698-4770
avyuktaindia on Skype
www.voipdialer.in
Predictive Dialer - VoIP – IVR - TFN
Asterisk – CRM - PRI Card – GSM Gateway - Android Call Center.
